Client Services (DCS)

The Client Services Department consists of four Sections: Reference and Students Support, Reader and Circulation, Persons with Special Needs, and Satellite Libraries. An important component of the Client Services Department is faculty liaisons. The faculty liaison officers are to have direct contact with the respective academic departments and individual Academic Staff to promote library collections and services.

The Department of Client Services consists of four sections: 

• Reference and Students Support, 
• Reader Services and Circulation, 
• Persons with Special Needs, 
• Satellite Libraries. 

An important component of DCS is faculty liaisons. This component includes direct contact with the respective academic departments and individual Academic Librarians to promote awareness of the library, collections, and services. 

Vision 

To become the driving force in ensuring accessibility, inclusiveness, and satisfaction in the Library’s information provision to all persons with varied information needs.

Mission 

To commit the human and material resources of the Library to the utmost satisfaction of clients in all areas of their information needs. 

Mandate

The Department seeks to render diverse and innovative services to meet the unique information needs of library clients, and periodically evaluate its resources and services to remain relevant to the changing needs of users.