Reference Services and Student Support Section provides personal assistance to library clients in pursuit of information. The Reference Services and Student Support Section are defined as all the activities performed by a library staff to meet the information needs of any client, whether in person, by telephone, or via e-mail.
Mandate
The mandate of the Section is to provide services that are geared towards meeting the information needs of all client. These include, but are not limited to:
- Answering substantive questions
- Instructing users in the selection and use of appropriate tools
- Assisting in the evaluation of information,
- keeping reference usage statistics
- developing the reference collection.
- conducting Reference Interview, as and when necessary, to ascertain the information needs of library clients.
Brief information about the section
Reference Services and Student Support Section provides personal assistance to library clients in pursuit of information. The Reference Services and Student Support Section are defined as all the activities performed by a library staff to meet the information needs of any client, whether in person, by telephone, or via e-mail.
Head of section: Mr. Ebenezer Martin Yeboah, Jnr. Asst. Librarian
Hours and location: 9am – 10pm (During Semester), 9am -5am (During revision and examination), Ground Floor of Sam Jonah Building
